Support Information

Please contact us if you need assistance or have any questions, comments, or suggestions.

Technical support for this product is available between 7:30 a.m. and 7 p.m. CST, Monday through Friday. Before calling, be sure that your computer meets the minimum system requirements to run this software.

Inside the United States and Canada, call 1-800-692-9010.

Outside North America, call 314-447-8094 .

You may also fax your questions to 314-447-8078

Contact Online Help through e-mail:

System Requirements

To use this product, you will need access to a computer that is connected to the Internet and equipped with a web browser. For optimal performance, it is recommended that you use a high-speed Internet connection.

Operating Systems: Windows 98, 2000, XP, Vista, Mac OS X 10.5, Red Hat Linux 9 & above, Fedora Core 4 & above, Ubuntu 7 & above

Browsers: Above IE 6.0v, Mozilla Firefox 1.0 & above, Safari 3.0 & above, Netscape Navigator 8.0 & above

Ideal screen resolution: 1024 x 768

How to Get Access

  • To access volumes on, you must first sign up for an account.
  • Once your account is created, you will have the option to subscribe and make your payment online.

User Registration

  • If you have a registered account on Pathology Online, you may log in at 
  • If you do not have a registered account, please go to the sign up page and submit the required details. Your registration is complete when you click the Submit button. 

Volume purchase

  • Subscribe to a volume from "Volumes in the Series" using the "add to cart" button. 
  • Your cart shows all available volumes along with your selected volumes. From this page, you can take advantage of special offers and packages. 
  • The billing page will show details of your purchase and your billing address. 
  • Following the payment screen, you will need to input your credit card details. You must be logged into the site to make your payment online. 
  • Once you have successfully completed payment, you must click on the link provided to be redirected to the Pathology site. This will complete your subscription and allow you access to your cases.  
  • You will be sent an e-mail alert with confirmation for successfully subscribing to the site and completing your payment.  
  • Should you have any questions or problems when you subscribe or pay, please contact 

Redeeming a PIN Code from your Print Book

  • Go to
  • Click "Purchase or register your subscription today!"
  • Scratch off your PIN Code on the inside front cover of your book.
  • Enter your PIN Code and select "Register."
  • If you have not yet registered on the site, you will be instructed to fill in registration information.
  • Once your registration is completed or if you have already registered, log in as instructed.

If you are interested in licensing the Pathology Online for your department or institution, please contact:

Licensing Sales Department/1-800-523-1649, ext. 3281/