Diagnosis: Quality
• Quality Control (QC) procedures are used to detect errors that occur because of test system failure. They are used to monitor the accuracy and precision of laboratory tests.
• For all tests classified as Clinical Laboratory Improvement Amendments (CLIA) non-waived tests, a minimum of two levels of controls must be run on each day that patient testing is performed.
• Levey-Jennings charts show QC results over time and plot how far each point lies from the mean expected value.
• Just by chance, QC values should fall outside 2 standard deviations (SD) from the mean 5% of the time.
• There are many Levey-Jennings rules that are used to flag a QC violation. For example, if a QC value falls 2 SDs beyond the mean, then it would be denoted a 12s violation. If it falls 3 SDs beyond the mean, it is denoted 13s.
• An action plan should be in place to evaluate QC violations.